Do your products comply to the European REACH regulation?
Yes, of course, all our products are REACH compliant.
Do you have a REACH certification?
No. There is no such thing as a REACH certificate, so it's impossible to be 'REACH certified'.
Are you a trader or do you manufacture your own products?
We manufacture by ourselves and have more than 27 years of experience in producing inflatable objects. This is why we can offer you custom shapes and non-standard sizes.
We would like to test your products before we buy them, is this possible?
Yes, within The Netherlands there is the possibility to try our products for 1 week for free. You only have to arrange transport from and to our office. Outside The Netherlands, we have many agents that are more than willing to help you. Please contact us for the right information.
I would like to become an AirTrack Factory reseller, what should I do?
There are still many countries in which we do not have resellers yet. If you are interested, please send us an email or give us a call and we'd be happy to inform you about the possibilities.
How long does it take to inflate an AirTrack?
All AirTracks are inflated within 4 minutes thanks to our high performance blowers.
Is there a chance of damaging an AirTrack by over pressurizing it?
No, the extreme pressure needed to actually damaging an AirTrack can not be reached with the blowers we supply nor the excersices you would do on it.
24 Hours after inflation the airtrack is not hard enough anymore, do I need to repair this?
AirTracks are not designed to maintain their pressure overnight. Because of differences in temperatures it loses a bit of air and therefore inflating it once per day is not unusual. When you have doubts, please contact us for a professional opinion.
What is the lifespan or your products?
Obviously this will depend on how the products are used and in what frequency. A lifespan of more than 7 years is definitely not uncommon.
What guarantees do you give on your products?
We give 2 years guarantee on our products.
When our AirTrack is leaking, how can you help us?
A puncture in the surface or damage to a seam could cause your AirTrack to leak. For both options we have a solution that is very simple and cheap. You do not have to send the AirTrack to us; we will send the repair material to you incl. an instructional video of the repair. Repairs take no longer than 10 minutes.
What is the difference between these AirTracks and the old Tumble Traks?
The new generation AirTracks from the AirTrack Factory are really airtight. Therefore you do not need an expensive big blower that makes a lot of noise. A small handblower is enough to inflate even the biggest AirTracks within 4 minutes. Also, the AirTrack is only 60% of the weight and resembles the real gymnastic floor much better.
Do your AirBox and AirSteps fit on the AirTracks?
Yes, we make the AirBox and AirSteps in both 2.8 and 2 meter wide to match the size of the AirTracks. If you let us know the width of your AirTrack and we make the AirProducts in the right width.